Return Policy
Return Policy – Evrunners.com
At Evrunners.com, customer satisfaction is our top priority. If a product does not meet your expectations, you have 14 days after receipt to request a return.
Return Conditions
- The item must be in its original condition (unused, undamaged).
- It must be returned in its original packaging, including any accessories.
- It must be accompanied by proof of purchase (order number, invoice).
Return Procedure
Send a request by email to info@evrunners.com specifying:
- Your order number
- The product concerned
- The reason for the return
We will provide you with the return address and instructions to follow.
Once the product is received and inspected, we will notify you of the approval or rejection of the refund.
Refunds
If your return is approved, a refund will be issued to the original payment method within 7 to 10 business days.
Original shipping fees are non-refundable.
Return Shipping Fees
Return shipping costs are the responsibility of the customer.
We recommend using a tracked shipping service to ensure your return is received properly.