Return Policy

 

Return Policy – Evrunners.com

At Evrunners.com, customer satisfaction is our top priority. If a product does not meet your expectations, you have 14 days after receipt to request a return.

Return Conditions

  • The item must be in its original condition (unused, undamaged).
  • It must be returned in its original packaging, including any accessories.
  • It must be accompanied by proof of purchase (order number, invoice).

Return Procedure

Send a request by email to info@evrunners.com specifying:

  • Your order number
  • The product concerned
  • The reason for the return

We will provide you with the return address and instructions to follow.

Once the product is received and inspected, we will notify you of the approval or rejection of the refund.

Refunds

If your return is approved, a refund will be issued to the original payment method within 7 to 10 business days.

Original shipping fees are non-refundable.

Return Shipping Fees

Return shipping costs are the responsibility of the customer.

We recommend using a tracked shipping service to ensure your return is received properly.